Answers to the questions we get most, and a direct line to our support team.
Open the Cancel Subscription page, enter the email address you paid with and the last 4 digits of your card. If they match, every active subscription on them is cancelled immediately and no further payments are taken. There is no account to log into and nothing to wait for.
The two scan funnels do not ask for an email at checkout, so your payment may sit under the address attached to your Apple Pay or Google Pay wallet, or the one on your card. Write to us with the last 4 digits of the card and roughly when the trial started, and we will find it and cancel it for you.
No. The account you create is inside the iPhone app — the website has no login, no dashboard and no billing page. Everything you might need from us is on this page or on the Cancel Subscription page.
Yes, unless you cancel before the trial ends. The exact price, currency and billing period are shown on the checkout page before you pay, and again in the Billing Terms.
Send us the last 4 digits of the card and the date of the charge through the form below and we will look it up. A cancellation stops future payments; it does not by itself refund one that has already been taken.
No. Everything runs on your iPhone — no dongles or external detectors required.
Want to cancel right now?
Cancel SubscriptionThe more of the payment details below you can fill in, the faster we can find your subscription. Only the first four fields are required.